1. Information We Collect
1.1 Personal Information:
When You Register: We collect display names, usernames, emails, and hashed passwords for users who register for the Basic, Advanced, or Premium plans.
When You Use the Service: We may collect information about your usage, such as your IP address, browser type, operating system, and interaction with the Service.
1.2 Content Data:
Notes and Data: Any notes, documents, or other content you create and store using DoNotes are considered your content. This includes data created through live collaboration sessions.
1.3 Analytics:
Usage Data: We use analytics tools like PostHog to monitor trends and usage patterns. This data helps us improve our Service but does not include personal identification.
2. How We Use Your Information
2.1 To Provide and Improve the Service:
Service Functionality: We use your personal information to operate and maintain the Service, including managing subscriptions and providing customer support.
Service Improvement: We analyze usage data to enhance the Service and develop new features.
2.2 For Communication:
Notifications: We may use your email address to notify you of changes to our Terms of Service, Privacy Policy, or important updates related to the Service.
2.3 For Legal Compliance:
Legal Requirements: We may use and disclose your information to comply with legal obligations, respond to legal requests, and enforce our terms and policies.
3. How We Protect Your Information
3.1 Data Security:
Encryption: We use encryption to protect your personal data both in transit and at rest.
Access Controls: We implement strict access controls to ensure that only authorized personnel can access your data.
3.2 Data Storage:
Secure Storage: Data is stored in secure databases and protected by industry-standard security practices.
4. Sharing Your Information
4.1 Third-Party Service Providers:
Service Providers: We use third-party services, such as Cloudflare, Vercel, and IONOS, for hosting and security purposes. These providers have their own privacy policies and are required to comply with data protection standards.
Marketplace: We offer vetted third-party applications in our marketplace. While we strive to ensure the integrity of these third-party services, we are not responsible for their data practices.
4.2 Legal Obligations:
Compliance: We may disclose your information if required by law or in response to legal processes.
5. User Rights and Choices
5.1 Access and Control:
Data Access: You have the right to access, correct, or delete your personal information through your account settings.
Data Portability: You can request a copy of your personal data for transfer to another service.
5.2 Data Deletion:
Account Deletion: You can delete your account at any time, which will result in the removal of your personal data from our active databases. However, some information may be retained for legal and operational purposes.
6. Cookies and Tracking Technologies
6.1 Cookies:
Usage: We use cookies and similar technologies to enhance your experience, such as remembering your preferences and tracking usage patterns.
Managing Cookies: You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Service.
7. International Data Transfers
7.1 Data Transfers:
Global Operations: Your data may be transferred and processed in countries outside your own. We ensure that such transfers comply with applicable data protection laws.
8. Children's Privacy
8.1 Age Restrictions:
Minimum Age: DoNotes is not intended for use by individuals under the age of 13 with parental/guardian permission, or aged 18 without. By signing up, you agree that you meet the age criteria or a parent or guardian has permitted you to create an account.
9. Changes to This Privacy Policy
9.1 Updates:
Policy Changes: We may update this Privacy Policy from time to time. Users will be notified of significant changes via email, and the updated policy will be posted on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@donotes.app
By using DoNotes, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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