DoNotes and Cada - Terms and Conditions

Effective Date: 2nd September 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of DoNotes (a note-taking application) and Cada (a question bank service), collectively referred to as the "Services." By using our Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

DoNotes and Cada are operated by a Cognitive Limited, a company registered in the United Kingdom.

The Services are designed for use within the United Kingdom. Users outside the UK use the Services at their own risk and are responsible for ensuring compliance with local laws.

2. Subscription and Payments

  • Users must subscribe to access the full features of the Services.
  • Subscriptions are billed monthly and grant unmetered access subject to fair use policies and hardware limitations.
  • Users exhibiting excessive or abusive usage may face limitations, including but not limited to reduced storage capacity or throttled access.
  • Subscriptions can be cancelled at any time. Users retain access until the end of the current billing cycle.

3. User Responsibilities

3.1 Prohibited Content

Users are prohibited from using the Services to store, share, or distribute the following types of content:

  • Copyrighted material not owned or licensed by the user
  • Child sexual abuse material
  • Terrorist propaganda
    • Terrorist propaganda includes support for groups designated as a terrorist organisation or a perpetrator of state sponsored terrorism by the following countries/organisations.
      • United Kingdom
      • United States of America
      • Saudi Arabia
      • Turkey
      • United Nations
      • European Union
      • Canada
      • Australia
      • New Zealand
      • Russia
      • China
      • India
      • Pakistan
      • Interpol
      • African Union
  • Hate speech or incitement to violence
  • Malware or viruses
  • Personally identifiable information (PII) of others without consent
  • Content promoting self-harm or suicide
  • Content infringing on any intellectual property rights
  • Content that violates local, national, or international laws

We reserve the right to remove any content and suspend or terminate user accounts in violation of these restrictions.

3.2 Confidentiality of Cada Content

All content associated with Cada, including but not limited to questions and notes, is confidential. Sharing or disseminating this content in any form will result in immediate account termination without refund.

Using Cada in a group study or collaborative environment is permitted, even if participants are not registered users, provided that the content remains confidential and is not shared outside the group.

4. Ownership and Intellectual Property

  • Users retain full ownership of the content they produce and store in DoNotes.
  • We do not claim, use, access, or view your notes or content for any purpose.
  • By using the Services, you grant us the limited right to store your content solely for the purpose of enabling access to the Services.

5. Third-Party Services

We rely on third-party providers for hosting, authentication, and content delivery, including but not limited to:

  • Cloudflare: CDN and DDoS protection
  • Vercel: Application hosting
  • Servarica: Infrastructure hosting
  • Clerk: User authentication and account management

We are not responsible for any outages or data breaches caused by these providers.

Third-party apps within the DoNotes marketplace are vetted, but interactions with these services are at the user's discretion.

6. External Links

We may provide links to third-party websites or content. These are provided for convenience only. We are not responsible for the content or practices of third-party sites.

7. Termination

We reserve the right to suspend or terminate your access to the Services at our discretion, particularly in cases of breach of these Terms.

8. Support and Communication

General Support: [email protected]
Billing Inquiries: [email protected]
Cada Inquiries: [email protected]
Business Inquiries: [email protected]
Changelog and Updates: https://updates.donotes.app

9. Changes to These Terms

We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the revised Terms. A changelog will be maintained at https://updates.donotes.app.

10. Governing Law

These Terms are governed by the laws of the jurisdiction where Cognitive Limited (UK) is registered. Users are responsible for complying with local laws.

By using DoNotes and Cada, you acknowledge that you have read, understood, and agreed to these Terms.